Driving licence checks – a speedier service from KYC

With the Royal Mail strikes likely to have a significant impact on the turnaround time of driving licence checks, Know Your Candidate is pleased to announce that we will now make all requests to the DVLA by fax and receive the results of these checks by telephone, reducing the turnaround time to 2 or 3 working days.

The present standard process operated by the DVLA is to return the results of the checks by 1^st class post, normally within 10 working days. However, the volume of mail in the run up to Christmas and the threat of strikes highly likely to materialise will impact the turnaround times.

The DVLA operate a strict window in which account holders can telephone for the results of checks between 9am and 12pm, therefore Know Your Candidate will operate the following process:

Any mandates received by midday on a particular working day will be faxed to the DVLA on the same day and the results will be collected on the following working day e.g. mandates submitted Monday and the phone call made on Tuesday.

Mandates received after midday day will be sent on the following working day and the phone call to get the results made the day after that e.g. mandate received 1pm Monday will be faxed to the DVLA on Tuesday and the phone call to receive the results will be made on Wednesday morning.